2024 Frontline Fraud Prevention - September 18
Turn the Tide in '24 - Teller Training - VIRTUAL
Program Time:
5:00 p.m. - 7:00 p.m.
Program
As banks across the country concentrated on fraud in the digital channels, a record number of financial institutions reported more fraud occurring at traditional branches.
Crooks and their co-conspirators have discovered new methods to deceive branch personnel to open accounts, negotiate stolen, washed, and counterfeit checks in new and creative ways. FinCEN data indicates, and other agency reports reveal that fraud complaints doubled in 2022, after increasing more than 150% between 2020 and 2021.
Just when you thought the crooks had moved to online scams and duping customers, check fraud at branches is exploding over the last 2 years, and Kansas banks are not immune. Identity theft and related check fraud scams continue to increase and the Kansas Bankers Association wants to help stem the tide at the front line.
The KBA has teamed with The Rechel Group, Inc., a leading risk consulting business providing organizations with fraud risk analysis, fraud prevention, detection, and investigation services to customize a program focused on the needs of branch personnel to mitigate and prevent fraud at the frontline.
Topics to be Covered:
- Understanding criminal schemes and methods from a front-line perspective.
- Identity Theft and New Accounts
- Synthetic ID - "Frankenstein Fraud"
- Stolen Check Fraud Rings
- Customer Targeted Fraud Schemes - Retail and Commercial
- SIM Swap Fraud and Wire Authentication from the Branch
- Observational skills to be an active participant in detecting fraud.
- Methods to minimize "uncomfortable encounters"when in-person fraud is detected.
Presenter - Jim Rechel - President, The Rechel Group, Inc.
Jim Rechel is president of The Rechel Group, Inc., a security risk-consulting firm in Cincinnati. He is a Board member of The Institute for Criminal Justice Education, in Montgomery, Alabama and a member of numerous national organizations and is a Certified Financial Security Officer. He is a past local board member of the International Association of Financial Crimes Investigators Association and the American Society of Industrial Security. His civic contributions included a 10-year term as Civil Service Commissioner, and Charter Commission Chair for the City of North College Hill, Ohio.
Who Should Attend
All frontline staff and management personnel with responsibility for frontline policies.
Registration Fees are based off of the bank/company asset size.
• Registration fees are per bank/company, not individual.
• Please mark the appropriate asset size above which corresponds to your financial institution.
• There is no limit on the number of people that can attend the virtual session from your financial institution, however each attendee must be registered. To register additional attendees for a virtual session, please email Natalie Wareham at nwareham@ksbankers.com.
Cancellations must be received five business days before the program.
There will be no refunds once you have received the materials.