Radically New Concepts For All Frontline Personnel - Chanute
Alliance Room, Chanute, KS
 
Details
June 15, 2022
Chanute

Brochure
Register by Individual
Register by Bank

 
Agenda
Registration: 5:30 p.m.
Program: 6:00 p.m. - 8:30 p.m.
 
Program Content
This exclusive in-person session is designed to promote new approaches to in-person transactions, while emphasizing the operational issues facing frontline staff. Customer demands are changing, and the digital evolution continues to change the branch experience for customers and front-line staff, but it presents many opportunities to serve customers with new methods and practices.
 
This program will provide information to address operational issues, while also providing new concepts to consider for your bank. As an added feature: Participants will be stimulated with the educational concepts by interactive activities to enhance the in person learning environment.
 
Presented by
Jim Rechel - The Rechel Group, Inc.
The Rechel Group is a risk consulting firm headquartered in Cincinnati, Ohio which focuses on fraud and security risks. Jim is on the Board of the Institute for Criminal Justice Education, Montgomery, Alabama and a member of numerous national organizations. Prior to working for The Rechel Group, Jim was Vice President for Fifth Third Bank, where he held positions in various departments, including retail and lending, and security director.
 
Who Should Attend
All frontline staff and management personnel with responsibility for frontline policies.
 
Pricing
KBA Members: $175 per person
Non KBA Members: $350 per person
 
*Please add $100 if registering after June 3, 2022. Cancellations must be received by June 10, 2022.