2022 Radically New Concepts For All Frontline Personnel - Sept. 21

September 21, 2022
1:00 p.m. - 3:00 p.m.
 
Individual Registration
Group Registration
Brochure/Agenda
 
Program

This session is designed to promote new approaches to in-person transactions, while emphasizing the operational issues facing frontline staff. Customer demands are changing, and the digital evolution continues to change the branch experience for customers and front-line staff, but it presents many opportunities to serve customers with new methods and practices.

This program will provide information to address operational issues, while also providing new concepts to consider for your bank. As an added feature: Participants will be stimulated with the educational concepts by interactive activities to enhance the learning environment.

 
 
Presenter - Jim Rechel, The Rechel Group, INC.
The Rechel Group is a risk consulting firm headquartered in Cincinnati, Ohio which focuses on fraud and security risks. Jim is on the Board of the Institute for Criminal Justice Education, Montgomery, Alabama and a member of numerous national organizations. Prior to working for The Rechel Group, Jim was Vice President for Fifth Third Bank, where he held positions in various departments, including retail and lending, and security director.
 
Who Should Attend
All frontline staff and management personnel with responsibility for frontline policies.
 

• Registration fees are based off the bank/company asset size for all locations in Kansas.
• Registration fees are per bank/company, not individual.
• Please mark the appropriate asset size which corresponds to your financial institution.
• There is no limit on the number of people that can attend the virtual session from your financial institution, however each attendee must be registered. To register additional attendees for a virtual session, please email Natalie Wareham at nwareham@ksbankers.com.

 
Cancellations must be received by September 14, 2022.
There will be no refunds once you have received the materials.