2022 Unauthorized Electronic Transactions - Dispute Resolution: An Auditor's Perspective
Virtual Seminar

June 23, 2022

Brochure
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Program Content
Unauthorized electronic transfers continue to be a problem for banks. In addition to financial loss, the compliance risk to banks is also high. There are multiple different sources of payment system rules, and the regulations don't always match. This webinar will explore the different rules and regulations that impact a bank's handling of electronic transfer disputes. It will include common mistakes and provide examples calculating the liability amounts.

Ensuring proper training can save a bank from inadvertently paying a dispute it doesn't need to, in addition to keeping examiners happy.

Who Should Attend
Frontline and Deposit/Operations Personnel, bank staff that deal with resolving disputed transactions.

Program Presenter
Dylan Serrault, Vice President, Manager CFBS
Dylan began his banking career by studying Finance at the University of Kansas. After graduation, he went to work for a Kansas financial institution until deciding to go to law school. He worked in the Kansas Bankers Association's Legal Department as an intern while attending Washburn University School of Law and accepted a Staff Attorney position upon graduation. Currently, he splits his time between auditing financial institutions for regulatory compliance and teaching at Fort Hays State University as an adjunct professor, in addition to various speaking engagements and co-authoring compliance and legal publications related to banking.

Program Agenda
Program: 2:30 p.m. - 4:00 p.m.

Registration Fees
**Program fees are based on bank asset size. There is no limit on the number of people that can attend the virtual session from your financial institution. Please login and register one person from your bank and pay based on your bank’s asset size. Then email all other attendees (include attendee’s first and last name, bank location and e-mail) to Natalie Wareham at nwareham@ksbankers.com so that additional attendees can be registered free of charge to receive their own link and login information for the session.